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The residents of an apartment building or complex depend on their superintendent to provide routine services and repairs. Depending on the size and nature of a residential setting, the superintendent might perform repair duties alone or delegate responsibilities to a crew of maintenance workers. In order to be a successful superintendent, someone must be honest, reliable, and knowledgeable about mechanical and electrical maintenance. There are no strict educational requirements to become a building superintendent, though some property owners give preference to individuals with college degrees in property management or vocational training in construction and repair work.
A person who wants to become a building superintendent needs to possess strong problem-solving and maintenance skills. He or she must be able to quickly find and identify problems, such as a blocked pipe or broken furnace. Previous experience with construction and maintenance tasks is essential, as a building superintendent may be faced with numerous different jobs. He or she may be responsible for maintaining heating and ventilation systems, repairing appliances, patching holes, and laying carpet.
In some settings, building superintendents are responsible for additional duties such as collecting rent, keeping noise levels down, and enforcing property rules. A person who wants to become a building superintendent can prepare for dealing with residents by developing communication and interpersonal skills. He or she should be able to speak clearly, effectively, and honestly when talking with others to ensure that problems get resolved and that residents are satisfied. A superintendent who manages a crew of workers needs to have the ability to give direct orders and make sure that employees stay on task.
A high school diploma is the standard minimum requirement to become a building superintendent in most regions. When choosing a new superintendent, however, a building owner usually favors applicants who have gained formal education or training. An associate's or bachelor's degree in property management can be very helpful for a superintendent who will be responsible for many non-maintenance duties like collecting rent. Property management courses provide students with a detailed overview of business and residential customer service topics.
Many professionals learn essential construction skills through vocational programs at community colleges or specialty training schools. An individual who wants to become a building superintendent can take courses in general maintenance or specialize in trades such as plumbing, painting, refrigeration, or woodworking. A certificate or degree from a vocational training program shows potential employers that an individual is goal-oriented and willing to commit to a job. With the proper training, personal skills, and motivation, a person can usually find a rewarding, secure job as a building superintendent.
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